Unlocking Building Intelligence.


Type
Brand & Website
Client
DOOR

Status
Launched

When Latch became DOOR, it marked a shift not just in name, but in ambition. The company was evolving from a single-product mindset into a full-stack platform shaping the emerging category of Building Intelligence. To support that transition, the brand needed to restore confidence, sharpen the story, and reflect the sophistication of a business now operating across hardware, software, and services.

At the centre of the transformation was a simple belief: smarter buildings should make life simpler. This idea anchored the purpose, mission, and vision, framing a future where buildings think ahead, reduce friction, and quietly improve everyday life. It also gave us a way to unite DOOR’s audiences — owners looking for long-term performance, operators managing daily complexity, and partners needing tools they can trust.

The identity system emerged from a key strategic insight: DOOR lives in the space between access and privacy, trust and control. The mark expresses that relationship through three elemental shapes, creating a structure that feels balanced, intentional, and quietly assured. Paired with a restrained palette and type system, the brand communicates clarity and precision to stand apart in a visually crowded category.

This foundation carries through every expression. The frosted-glass photography hints at warmth without intrusion. Product renders take on a clean and sophisticated quality, elevating hardware through material and form. Line illustrations and modular graphic patterns echo DOOR’s role as an integrated operating layer that's discrete components work seamlessly together. The result is a brand that feels effortless, dependable, and intentionally quiet: the same qualities DOOR brings to the buildings it supports.

“Josephmark was instrumental to the success of our transformation from Latch to DOOR. They brought uncommon strategic clarity, world-class creative, and a deep understanding of the business outcomes we needed to achieve. The result is a brand that reflects our ambition, restores trust, and positions us to lead the next era of Building Intelligence. They are an outstanding partner.”
Laura Vestal, Head of Marketing at DOOR

OUR APPROACH


Behind the DOOR rebrand

  • Structural simplicity: The DOOR mark distils the idea of access into three elemental shapes; square, circle, and a vertical rectangle. This nested geometry creates a quiet sense of order and intention, mirroring the brand’s role in simplifying layered building systems. It signals clarity, stability, and a platform designed to make complexity feel effortless.
  • Visibility without intrusion: A frosted-glass image treatment offers glimpses of life without revealing too much, striking the balance between openness and privacy. This approach reflects DOOR’s integration into people’s homes and businesses—always present, never overexposed, and reinforces a tone of calm, human-centred security.
  • Precision as expression: Products are elevated through sculptural 3D renders and distilled line drawings, each emphasising different aspects of DOOR’s engineering. Smooth forms and refined gradients showcase the hardware’s premium design, while schematic outlines communicate intelligence and control. Together, they form a visual language rooted in craftsmanship and clarity.
  • A system that behaves like the product: Patterns derived from the mark echo the idea of components working in sync, shifting between open and closed states to represent access and flow. Motion follows the same logic with soft reveals, measured transitions, and controlled thresholds creating a brand that feels responsive, integrated, and quietly intelligent, just like the platform itself.
“Our rebrand demanded more than strong design. It required redefining our category and building a brand with the credibility, rigor, and premium quality our market expects. Josephmark delivered on every dimension. Their work gave us a coherent narrative, a distinctive identity, and a strategic foundation that is already reshaping market perception. They set a new bar for partnership.”
Laura Vestal, Head of Marketing at DOOR

What we did on this project...

Brand

Strategy

  • Immersion & research
  • Values, purpose, proposition & personality

Narrative

  • Language & tone of voice
  • Messaging
  • Content strategy
  • Copywriting

Identity

  • Visual identity
  • Art direction
  • Brand animation

Rollout

  • Collateral design
  • Design systems and guidelines
  • Conference design
  • Motion design

Website

Website Design

  • Website strategy
  • Website architecture
  • UX & UI design
  • Interaction & motion design
  • Interaction prototypes

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